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RETURN

All products listed under a particular category may not have the same return/replacement period. Kindly check the respective item's applicable return/replacement policy on the product page.

If you change your mind about the products you have purchased from us, we can refund the purchase price or exchange those products, subject to the following conditions:

  • Item(s) must be returned within 07 days of purchase, together with proof of purchase.
  • Item(s) must be unworn, unwashed, or otherwise unused with all original tags/labels attached.
  • If you request a refund, the purchase price (excluding delivery charges for online) will be refunded to you using the original payment method, once we have received the returned item back and confirmed that it meets conditions above.
  • You are responsible for any costs associated with returning or exchanging the item to us including taxes and shipping cost.
  • All Replacements & Refund case is considered within 7 days after date of delivery.
  • FOXBOX reserves the final right of refusal or acceptable for refund or exchange

Received something faulty?

If something is faulty or incorrectly described or different from the sample shown (first of all, sorry) we will happily willing to refund the purchase price and delivery charges or providing a replacement product provided the item is returned within a 3 working days with proof of purchase..


Return, Refund and Cancellation Policy

Cancellation can be done within 24 hours of the order placed or before FOXBOX confirms and starts processing the order. Since these are customized products once processed order cannot be cancelled. Refund will be done through online mode in 7 working days. Return can be made within 48 hours of the order received. For return & refund of the product contact us on info@foxboxstores.com. Registration once done on the website it cannot be cancelled.

Shipping and Delivery.

For Products, Orders would be dispatched within 7 to 10 business days. Shipping time typically would be 3-4 days for Metros and 5-7 days for Non-Metros. Please ensure proper address, pin codes along with mobile number is provided for seamless deliveries. For vouchers, codes would be sent within 5 business days on mobile/email address.

For return & refund of the product contact us on escalations@foxboxretail.com.